Home Care in Windham County
No sales pressure. We'll tell you straight if we're not a fit.
Thompson sits in the heart of Windham County, surrounded by communities like Putnam, Killingly, Woodstock, and Pomfret. It’s a place where families have deep roots. People own their homes. They work locally or commute to jobs in nearby towns. The population skews toward families and retirees who chose this area for its quiet and affordability, and they plan to stay.
When someone in your family needs care, it often comes as a shock even if you saw it coming. Day Kimball Hospital is the hub for medical care in the region, and when a loved one is discharged, the hospital social worker asks the question you’ve been dreading: “What’s your plan at home?” Sometimes the plan is clear. Sometimes you’re still figuring it out. We work with families and discharge planners at Day Kimball to make the transition smooth and real.
Thompson families tend to be practical. You’re not looking for luxury; you’re looking for someone reliable, honest, and kind. Someone who shows up on time and treats your parent like they matter. That’s exactly what we do. We’ve built our roster of caregivers right here in Windham County, so we know our community and the people we serve.
Thompson and Windham County are places where people know their neighbors and value staying close to home. The families we serve here are often managing a lot: adult children balancing jobs and caregiving across state lines, retired couples who’ve lived in the same house for thirty years, and siblings trying to figure out how to care for a parent while keeping their own lives running. When the need for help arrives, it usually comes fast. A fall. A diagnosis. A hospital discharge that suddenly means your mom can’t be alone during the day.
What makes Thompson different is that it’s a real community, not a suburb where everyone commutes elsewhere. That means trust matters here. You want a caregiver who becomes part of your family’s story, not a stranger rotating through on a schedule. You want someone who understands what it means to live in a place like this, where people are practical and don’t want fuss, but they also deserve dignity and genuine care. We were founded by a nurse who felt the same way, and that’s how we work.
Every family’s situation is different. Some need daily support so a parent can stay home safely. Others need overnight care after surgery. Some are navigating memory loss and need a caregiver who gets that. Here’s how we help.
Your parent sits alone most afternoons in Thompson while you’re managing work. Our aides visit regularly for conversation, outings to local spots, and activities that matter to them. Someone’s there, genuinely present, so isolation doesn’t set in.
Bathing, dressing, grooming—the daily tasks becoming harder. Our aides handle these with efficiency and respect, managing the physical help your loved one needs while preserving their dignity at home.
Your loved one’s memory is slipping, and you’re unsure how to respond to confusion or repetition. Our team knows how to redirect gently, create routines that feel safe, and handle behavior shifts without frustration or judgment.
Day Kimball Hospital discharged your parent, but now you’re home wondering how to manage progression. Our aides understand Alzheimer’s stages and provide hands-on support that lets you stay in the caregiving role without drowning.
Tremors, stiffness, and balance problems mean falls are a real risk in your Thompson home. Our aides anticipate these challenges, assist with mobility safely, and watch for medication timing to keep your loved one steady.
You’ve been the sole caregiver for months. You need a break—real rest—knowing someone trained is handling everything. Our aides step in so you can actually breathe without guilt.
Your loved one’s needs don’t stop at bedtime. Round-the-clock support means someone’s always available for toileting, medication, falls, or just the 3 a.m. panic when they can’t remember where they are.
Instead of moving to a facility, imagine one caregiver becoming part of your household—handling personal care, meals, light housekeeping. Your loved one stays home; you regain structure and peace.
Returning home from Day Kimball Hospital with new limitations is disorienting. We bridge that gap with skilled hands-on support while you learn the new routine and rebuild confidence together.
Your loved one wanders at unpredictable times, and you can’t leave them unattended. Our trained aides recognize the urge to leave, redirect safely, and keep them secure without restraint or constant struggle.
Thompson sits in the heart of Windham County, surrounded by communities like Putnam, Killingly, Woodstock, and Pomfret. It’s a place where families have deep roots. People own their homes. They work locally or commute to jobs in nearby towns. The population skews toward families and retirees who chose this area for its quiet and affordability, and they plan to stay.
When someone in your family needs care, it often comes as a shock even if you saw it coming. Day Kimball Hospital is the hub for medical care in the region, and when a loved one is discharged, the hospital social worker asks the question you’ve been dreading: “What’s your plan at home?” Sometimes the plan is clear. Sometimes you’re still figuring it out. We work with families and discharge planners at Day Kimball to make the transition smooth and real.
Thompson families tend to be practical. You’re not looking for luxury; you’re looking for someone reliable, honest, and kind. Someone who shows up on time and treats your parent like they matter. That’s exactly what we do. We’ve built our roster of caregivers right here in Windham County, so we know our community and the people we serve.
We were started by a registered nurse who saw the gap between what agencies promised and what families actually got. Every placement is reviewed through a clinical lens. We care about your family’s health and dignity, not just filling shifts.
We don’t pull caregivers from a rotating pool. We match one caregiver to your family and stick with it. High turnover is not part of our business model. Your loved one deserves consistency and relationship, not a stranger every week.
Most agencies take 1 to 2 weeks to place a caregiver. We have a vetted roster ready right here in Windham County. Most families in Thompson have care within 48 hours of calling us.
How it works
We listen. We ask questions. No pressure. No forms to fill out before we talk to you. Just a real conversation about what your family needs.
Based on personality, schedule, and care needs, not just who’s available. We introduce you to someone who will actually work for your family, not just fill the slot.
Often same day for urgent situations in Thompson. We have vetted caregivers ready. Your family doesn’t sit in limbo waiting for help to arrive.
We check in weekly with you and your caregiver. You’re never left wondering if things are working. If something needs adjusting, we adjust it.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
Yes. We serve all neighborhoods and areas of Thompson, from the center of town to the rural parts near the Pomfret border. If you live in Thompson, we can get a caregiver to you. We also serve the surrounding towns in Windham County, so if your family is split across the region, we can help with that too.
Often the same day. If Day Kimball discharges your parent in the morning and you call us, we can usually have a caregiver at your home by afternoon or evening. We work directly with the discharge planners at Day Kimball and understand the urgency. For non-urgent situations, care starts within 48 hours. If you need to line something up before the discharge, call us as soon as you know the date.
Yes. We are private-pay only. We do not bill Medicare, Medicaid, or insurance. You pay us directly for care. We offer flexible scheduling and can work with families on budget, but we don't work within insurance frameworks. This actually gives us freedom to focus on quality and relationship rather than insurance requirements.
A staffing agency treats caregivers as interchangeable; you get whoever is available that week. A private-pay agency like ours matches a specific caregiver to your family and works to build a lasting relationship. We also screen more carefully, manage continuity, and have an RN overseeing care. Staffing agencies move people around. We build teams.
This is hard and honest: caregiver match and personality matter a lot in this situation. We talk with you first about your parent's concerns and temperament. We then match someone who has experience and patience with reluctant clients. Sometimes it takes a few visits before trust builds. We've had success with this, but we're also realistic. If your parent is actively refusing all help, that's a deeper conversation about what comes next. We're here to talk through it.
We have backup caregivers trained and ready. We call you immediately and send a replacement the same day if possible. We try hard to minimize disruption because we know consistency matters to your family. If the situation is ongoing, we talk with you about temporary coverage while we figure out a permanent solution.
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Thompson, CT
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